Delayed Metrc Syncing - Worldwide Tech Incident

Incident Report for Canix

Resolved

Monitoring of the situation is complete. This issue is now resolved.

Posted Jul 19, 2024 - 09:51 PDT

Monitoring

Metrc has confirmed their issues have been resolved, and syncs in Canix have completed. We will continue to monitor. Thank you for your patience.

Posted Jul 19, 2024 - 07:34 PDT

Identified

We're experiencing delayed Metrc syncs as a result of Microsoft's worldwide tech outage today, July 19. We are reprocessing delayed syncs and expect normal syncing to return shortly. Any activity done in Metrc directly since the last synced time on the Refresh Metrc Data button will not be reflected until that time. Canix activity and submissions will operate as normal during this time.

We will send additional updates as soon as they become available.

Posted Jul 19, 2024 - 06:05 PDT

This incident affected: Integrations (Metrc API).